The tickets module gives every customer a self-service way to open a support ticket. Tickets thread between the customer and admin team, move throughDocumentation Index
Fetch the complete documentation index at: https://86d.app/docs/llms.txt
Use this file to discover all available pages before exploring further.
open -> waiting_on_customer -> resolved -> closed, and can be linked to a specific order.
Source: modules/tickets · npm: @86d-app/tickets
Installation
Store endpoints
| Method | Path | Description |
|---|---|---|
POST | /tickets | Open a ticket |
GET | /tickets/me | List the customer’s tickets |
POST | /tickets/me/:id/reply | Reply |
Admin endpoints
| Method | Path | Description |
|---|---|---|
GET | /admin/tickets | Queue with filters |
POST | /admin/tickets/:id/respond | Reply |
POST | /admin/tickets/:id/resolve | Resolve |